Effective Date: January 2023

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At Community Outreach and Advocacy Corporation (COAC), we are committed to protecting the privacy and personal information of our website users and visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data. By accessing or using our website, you consent to the practices described in this Privacy Policy.

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Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our website, such as when you fill out contact forms, subscribe to our newsletters, make donations, or participate in surveys. The types of personal information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide.

1.2 Non-Personal Information: We may automatically collect certain non-personal information when you visit our website, such as your IP address, browser type, operating system, referring website, and website usage information. This information is used to analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use. This non-personal information does not identify individual users and is typically collected through the use of cookies, web beacons, and similar technologies.

Use of Information

2.1 Personal Information: We may use your personal information for the following purposes:

• To communicate with you and respond to your inquiries.

• To provide you with information, updates, and newsletters about our programs, events, and activities.

• To process and acknowledge your donations.

• To conduct surveys, research, and analysis to improve our services and understand the needs of our community.

• To comply with legal obligations and protect our rights and the rights of others.

2.2 Non-Personal Information: We may use non-personal information for various purposes, including website administration, analytics, and improving our website and services. This information may be aggregated and used in an anonymized form that does not personally identify individuals.

Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage third-party service providers who assist us in operating our website and performing certain functions. These service providers may have access to your personal information only to the extent necessary to perform their services, and they are obligated to maintain the confidentiality and security of the information.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

3.3 Consent: We will obtain your consent before sharing your personal information with third parties for purposes other than those mentioned in this Privacy Policy.

Data Security

COAC takes reasonable measures to protect the confidentiality, integrity, and security of your personal information. We use appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of the information under our control. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

5.1 Access and Update: You may request access to your personal information that we hold and request updates or corrections of any inaccuracies. Please contact us using the information provided at the end of this Privacy Policy.

5.2 Opt-Out: You may opt out of receiving newsletters and promotional communications from us by following the instructions provided in such communications or by contacting us.

5.3 Do Not Track: Our website does not respond to "Do Not Track" signals. However, you can modify your browser settings to refuse cookies or alert you when cookies are being sent. Please note that certain features of the website may not function properly.